VMR Services Ltd — Privacy Policy
Who we are
VMR Services Ltd is an independent garage based at Unit 1, Station Lane, Shipton By Beningbrough, York, YO30 1BS. We can be contacted by phone on 01904 211145 or by email at vmrservices@yahoo.co.uk.
What information we collect
When you contact us or use our website, we may collect the following personal information:
Your name, phone number and email address when you submit an enquiry form, call us or send a WhatsApp message. Your vehicle details (make, model, registration) when you book a service or repair. Technical information about your visit to our website, including your IP address and browser type, collected automatically through Wix's website platform.
How we use your information
We use your personal information to respond to your enquiries and provide the services you have requested. To contact you about your booking, repair or service. To send updates and photos related to work being carried out on your vehicle. To keep records of work completed for service history purposes.
We do not use your information for marketing purposes without your permission. We do not sell your data to third parties.
Legal basis for processing
We process your personal information on the basis of our legitimate interest in running our business and providing you with the services you have requested. Where you have submitted an enquiry form, processing is also based on your consent.
How long we keep your information
We keep customer records for as long as is necessary to provide our services and meet our legal obligations. Enquiry data from people who do not become customers is deleted within 12 months.
Who we share your information with
We do not sell or share your personal data with third parties for marketing purposes. We use the following third-party services to operate our business and website, which may process your data on our behalf:
Wix.com Ltd — our website platform. Google — Google Business Profile and Google Maps. Elfsight — review widget displayed on our website. WhatsApp (Meta) — used for customer communication where you initiate contact via WhatsApp.
All third-party providers are required to handle your data in accordance with applicable data protection law.
Cookies
Our website is built on the Wix platform, which uses cookies to operate the site and collect analytics data. By continuing to use our website you consent to the use of cookies in accordance with Wix's cookie policy. You can manage cookie preferences through your browser settings.
Your rights
Under UK data protection law you have the right to access the personal information we hold about you. To request correction of inaccurate information. To request deletion of your information. To object to or restrict how we process your information. To request a copy of your data in a portable format.
To exercise any of these rights, contact us at vmrservices@yahoo.co.uk or call 01904 211145.
Complaints
If you have a concern about how we handle your personal data, you have the right to make a complaint to the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.
Changes to this policy
We may update this policy from time to time. The current version will always be available on our website. Last updated June 2025.